EXCHANGES & RETURN
At Vamorio, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we’re here to help.
Return Policy
We accept returns within 30 days of receiving your order.
To be eligible for a return:
- Items must be unused and in original condition
- Items must be returned in original packaging
- Proof of purchase or order number is required
Please note that certain items may not be eligible for return due to hygiene or customization reasons.
Exchanges
If you received a damaged, defective, or incorrect item, please contact us within 7 days of delivery. We will gladly arrange a replacement or exchange.
Non-Returnable Items
The following items cannot be returned:
- Final sale items
- Gift cards
- Customized or personalized products
- Used or damaged items caused by customer handling
Refunds
Once your return is received and inspected, we will notify you regarding the approval of your refund.
Approved refunds will be processed back to your original payment method within 5–10 business days.
Shipping fees are non-refundable unless the return is caused by our error.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Contact Us
If you need assistance with a return or exchange, please contact our support team:
Thank you for shopping with Vamorio.